Anytime Fitness - Pineville (LA)

5 /5 Shawn: Great place. Very clean and lots of machines and weights available to use. Megan is also very friendly and can answer about anything you need to know about anytime fitness

1 /5 Gavin A.: This gym is horrendous. They have a few great machines but the person in the office is NEVER here. I have tried several times to cancel my membership since I moved and this guy gives a run around AND is causing me to be unable to exit my contract. I might have to charge this back with my bank just to stop them draining my account. Legitimately the worst gym due mostly to the awful management. Heres a photo of the office at almost all times. 4:45 pm today and apparently its "staffed til 7 pm"

5 /5 Lasharn Dwellingham: Mrs. Megan made my experience easy and painless. Her warm and beautiful smile was a plus. I’m very excited to be a part of Anytime Fitness.

1 /5 Kinneth Till: ⭐ 1-Star Review — Rude Owner and Poor Management I’ve been a loyal Anytime Fitness member since I was 18 years old and have trained at locations across Louisiana, Texas, Florida, Kansas, and other states. I’ve always respected the rules, paid any guest fees, and appreciated the brand’s friendly reputation. Unfortunately, my experience at the Pineville, LA location was completely different. A few weeks before this incident, I accidentally left a power bank plugged into a wall outlet. I called right away and politely asked if staff could put it aside so my wife could pick it up since I work out of town. I never received a call back—no confirmation at all. That already made me question how this gym is run. Then more recently, I brought my wife to work out with me, something we’ve done for years at other locations without any problems. Years ago, the Alexandria manager told us we could fill out a waiver and leave $10 under the door for a guest. This time there was no waiver available, but I still left $20 under the door just to be respectful and do things right. The next morning, a woman called me—her tone was sharp and condescending from the start. She asked if I had come in Sunday and left $20 under the door. I said yes, explaining that this had always been allowed before. She cut me off and said, “First of all, we do not allow that. This time I’ll let you off with a warning.” Her attitude was unnecessary and rude. I wasn’t trying to break any rule; I was following what the same location had told me years earlier. Instead of calmly explaining that the policy had changed, she talked over me and sounded irritated the entire time. During the call, she said she owns both the Alexandria and Pineville locations and that the policy is the same at each. If that’s true, then her own team gave out wrong information in the past—and customers shouldn’t be blamed for that. I told her I would follow the policy going forward but mentioned that most successful gyms across the country allow guests when waivers are signed and fees are paid. She replied, “Our policy works for us.” Based on her attitude, it’s easy to see why this gym is usually bare. If she really is the owner, that makes her behavior even more concerning. Owners set the tone for their business. Speaking to a respectful, paying customer this way is unprofessional and damaging to the Anytime Fitness name. Leadership means showing patience, respect, and basic courtesy—even when enforcing a rule. I’ve always paid more than required—often $20 instead of $5–10—just to be fair. I see others sneak guests in for free while I do things the right way, yet I’m the one who gets a rude call. Combined with the complete lack of follow-up about my lost power bank, it shows a pattern of poor communication and customer service. I hope other anytime fitness gyms will open nearby so I can go somewhere else. Good equipment means nothing if the people running the gym don’t know how to treat customers with respect.