Keywords: insurance_agency,point_of_interest,establishment

Freeway Insurance - Monroe (LA)

Address: 🏡 2820 Louisville Ave Suit 118, Monroe, LA 71201

Phone : +1 (318) 480-0540

Weekly Open time

Place GG: https://www.google.com/maps/place/?q=place_id:ChIJf2hN8CZGLoYRJQ_rKN9x4tQ

Where is Freeway Insurance 🏡?
2820 Louisville Ave Suit 118, Monroe, LA 71201
What is the phone number Freeway Insurance 📱?
(318) 480-0540
What Clients Are Saying about Freeway Insurance (on GG)

1 /5 Treniece: As soon as I have the time to switch companies I am because of customer service recieved! I called because they are not chasing the lien holder address on the policy as instructed! It’s been 3 weeks and still haven’t. The lady I talked to on the phone yesterday had an attitude and when I asked to speak to someone else she hung up and said bye! Wasted my lunch break and I was not rider to her at all! I hope there is a social media page as well because I’m definitely going there too and leave a review. Address is still not updated.

5 /5 Rokeisha Spivey: The agent latosha Smith was very nice and polite. She greeted and welcome customers with a smile. I would definitely recommend people to visit and do business at the Monroe us agencies

1 /5 SHARON WILLIAMA: Right now only one person in here!!!! She had to call someone to walk her through creating a policy!!!! Why is she here alone? Makes no sense! While the others sit and wait and listen to her be trained on speaker over the damn phone. That’s the reason for the rating! Where are the rest of the employees to help her!

5 /5 Ashley Viola: I needed to get some papers notarized and Tommie Byumn went above and beyond to make sure my needs where met in this time of crisis! The best part is he did everything with a smile on his face! We need more people like him!

5 /5 Robin Thomas: I love the monroe office of us agencies. The staff there us very professional and polite. They greet you coming and leaving. The make sure all your needs have been met and you are educated on insurance. The agent latosha is very knowledgeable on insurance and I love talking to her. She makes me want to join the insurance industry. I recommend anyone needing insurance go to monroe us agencies.
Convenient Location
GG map: https://www.google.com/maps/place/?q=place_id:ChIJf2hN8CZGLoYRJQ_rKN9x4tQ

Others Near Monroe,LA

Roshunda Marshall: If I could give 0 stars I would. Amy Blunt was rude and hung up on me because she didn’t fully explain how my homeowners insurance should be cancelled. I spoke with Amy 7/24 to cancel my policy she assured me it would be canceled 7/24. On 8/12 I noticed I have a bill for homeowners insurance. I spoke with Amy and I was told it wouldn’t have made a difference if she canceled it in July or today she would still need paperwork, which is fine. My question was why wasn’t I told this in July. She hung up on me and said she’s not going to argue. Please don’t do business with this office.

American Insurance Management - West Monroe

Rodrequis Brown: Call in 05/15/25 to get commercial insurance was told I would have a quote on 05/16/25... call in on 05/16 and was told it was on the girl desk and she was working on it... call in on the 05/19 was told the same thing.. he accidentally call me today 05/21 and hung up when I call back I was told the same thing... I told him i would look for another company to do the quote because I had been waiting to long.. he got really rude and hung up in my face

GoAuto Insurance - West Monroe

Garrick Williams: I recently had an extremely disappointing experience with GoAuto, and I feel compelled to share my story as a warning to others. My experience has led me to believe that their customer service is among the worst I have ever encountered. I spent nearly two hours on hold and playing phone tag with a casualty claim adjuster, which was incredibly frustrating. To provide some context, I was driving home from a relaxing visit to the barbershop on my new 2023 motorcycle when I was struck from behind by a driver in a 2020 pickup truck. It felt as though the other driver acted as if nothing had happened. I could have easily become another statistic, with the news reporting a reckless motorcyclist involved in accident, all while I was simply stopped at a red light. To add insult to injury, the supplemental claims department seemed to operate on a model of issuing the lowest possible checks. When I requested a fair amount, they responded with an even lower offer. Congratulations to GoAuto and Corbett Claim Services for their "exceptional performance"—a performance that felt far from exceptional. Furthermore, I encountered an individual named Donnie, who I can only describe as rather inexperienced and lacking in knowledge. Its frustrating when younger individuals in this industry are not given enough credit for their expertise; unfortunately, this experience has shaken my faith in finding genuinely good customer service in todays world. This entire ordeal has solidified my belief that insurance companies prioritize profits over their customers well-being. As someone who works hard to maintain my vehicle, witnessing the decline in its value due to a lack of support from my insurance company has been disheartening. If you find yourself in a situation requiring insurance assistance, I advise you to seek out a reliable mechanic or, even better, a competent lawyer. As the saying goes, "If you want something done right, do it yourself!"

Paul Mims: Allstate Insurance - Monroe

Etta Blockson: Would give 0 star if possible…will cancel this policy due to denied storm damage claim without legitimate reason. I wish I had done my research before buying policy from ALLSTATE. I would’ve found that they are renowned for low-balling or downright denying an exorbitant number of claims. “ BUYERS-BEWARE “

Forth Insurance - Monroe

Emma Dawson: Cordially greeted on the phone. My call was transferred to the appropriate person within seconds. I called with a request & it was handled while I was still on the phone. It didnt take a long time and she said it was handled. Now, Im waiting for the proper paperwork to make sure it was handled timely & correctly.

Bayou Insurance - Monroe

Sara Stover: Tara & Jeffrey have always helped us out with everything we needed. There have been times that we really needed to get COI for new brokers, or adding new drivers to our policy, etc & it was getting close to closing time & Tara would do whatever she could to get it taken care of before she left for the day. I honestly have nothing negative to say. Bayou insurance is the way to go for insurance for trucking companys.

Freeway Insurance - Monroe (LA)

Weekly Open time

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