Kyle Allen - State Farm Insurance Agent - Bossier City (LA)

5 /5 Deaun Anderson: We always are greeted with a beautiful smile and treated like we are family here. They go above and beyond to make sure we are happy with our Services before we leave. I highly recommend them to anyone who ask me for a great insurance agent and will continue to do so.

5 /5 Jessie Ford: I have been with Kyle Allens agency for 5 years now. I love that when I call I get an answer from a friendly voice. The ladies in the front are always smiling when I go in and are always willing and able to answer all of my questions as well as explain things to me. I highly recommend this office!!

1 /5 Kirby: Kyles office will tell you that they canceled your renters insurance, then forget about the policy and continue to charge you. I had to find out from my mortgage company because on paper it looked like I wasnt living in the home I just purchased because I still had an active renters policy MONTHS later. I went through the process of canceling the policy THREE TIMES...... Initially they told me that the underwriting team had to get to it, then weeks later I check in and still ongoing but they tell me that theyre on it and that they would take care of it. Months later I find out because it looks like Im committing fraud by not living in the home I just bought as a first home purchase. What an absolute dumper fire. Ive switched all my policies to Sarah Kirk, their team is top notch.

1 /5 Koya Mar: I didnt like how they handled my situation, I transferred from another state to this location and was told not to worry they will take care of everything else. I was enrolled on autopay before I transferred here, well I was looking for a better rate elsewhere and found cheaper, I moved to another insurance agent, this office got my notice and they failed to understand what the actual cancelation date and the date we signed on. I signed these documents early on about 2 weeks before cancelation just to give them a heads up. Their underwriters canceled my insurance on the day I signed when it clearly states on another different day. This caused dmv to flag my license now I have to pay an insurance lapse fee which Janine and her team could not rectify. Im just disappointed at this office.

1 /5 Sarah *: I’ve had insurance with State Farm for 20 years and never had issue until it was switch to agent Kyle Allen’s office. We have the drive safe benefits on our plan and have documented proof that it was monitoring our driving until recently got a bill claiming it was removed and they added $130 extra to our bill. We were given excuse after excuse as to why, all of them somehow our fault and not theirs. They couldn’t give a consistent answer as to when it was removed, we were told multiple dates, one of these dates included the date we got the car covered in the first place, yet somehow in the app and our bill showed the beacon was monitoring the whole time. They then claimed they were sending it up the chain to get answers and waited weeks to hear something. They then waited to let us know after reaching out to them multiple times and the payment was due and have now added additional fees because of that. My family has multiple cars, home, etc insurance with State Farm and of this is how they handle long time customers then I don’t recommend them for your insurance needs. At this point we have reached out to the BBB to try and get a resolution.