Office of Community Services - Natchitoches (LA)

1 /5 Neil: These so called community services are a complete joke. They set up a day in which low income people can call to get an appointment for assistance. I’ve watched my mother try to contact these people at the time they listed(8am) to get this assistance with her bills but after calling over a hundred times, no answer or busy. When you do finally get through, they say we’re out of funds… she has been doing this for months to no avail. I’m completely and utterly fed up with this system. There are people trying to get assistance like my mother who’s over 70 and on a very low fixed income that’s quite a bit below the set threshold. Time to set in motion the much needed changes because I have found out that they are setting aside assistance for people they know, friends and so forth. This has to end and the proper audits set in motion.