Chris Houchins Stopped in the other day to get a fuel filter for my Dodge Ram and they charged me either 50 or 52 dollars for it. I travel for work and always try to shop local wherever I am. I was in a pinch so I paid it but afterwards was able to get online to buy the exact same Napa filter for 19 bucks. Will definitely not be using these price gougers ever again.
2 /5
HayHauler05 HD I was coming home from Texas on 12/3/21 close to dark with my fifth wheel camper, on I-49 south of Natchitoches my Duramax had an idler pulley go out and burned my fan belt off, I was hours from home and no one to come to me, I called Oreillys, Autozone and a couple wrecker services and no one would bring me the parts I needed, I begged and said I would pay extra to bring to me I could fix it myself I just needed the parts. I was 7ft off the interstate and 18 wheelers were blowing by 80mph and they would not move over a lane I was in a bind. I called NAPA they were my last hope, JJ answered the phone, had the part I ask to deliver to me and he brought it to me in his personal vehicle when he got off work. This was a life saver and this reflects on the good quality of this NAPA store and the management it has, NAPA in Natchitoches really set themselves apart from the competition I hope management there reads this they should be proud of their store and employees.
5 /5
Ronald C. Merritt We broke down on 49 & was about 23 miles, called & after calling dealership & other parts looking for my turbo hose we needed on our F350 they actually had it in stock...they closed in 30 minutes...but told us to come on & they would wait!! Customer service beyond!!
Thanks guys!!
5 /5