4 /5 Asher Smith: I’ve had a few encounters that weren’t the best at this college. Despite the long wait time in the student center today, Janai was excellent. She helped me get my classes for the summer and explained the process as well as what I needed to succeed. She was polite and answered any questions I had. I was very comfortable talking to her and I hope to experience more staff like her. Thank you, Janai.