Dominos Pizza - Ville Platte (LA)

1 /5 DONALD COMEAUX: " Extremely Poor Service ... The Drive Thru ... Pick up window has five vehicles backed up ... I want my credit returned to my debit card ... My Order was taken by a delivery ... driver ... i have beenin facilities for Management for over 35 years ... this is a direct indicator of non communication and management leadership ... I want my debit card credited "

1 /5 Crystal P: Food was already late getting to me and when I got it the food was burnt and dry. It looked old. Then whoever I talked to on the phone was rude and hung up in my face! Some people shouldnt have jobs! IM CALLING THE CORPORATE OFFICE TOMORROW!

4 /5 Lisa McMillen: My comment is regarding delivery driver. His name was Darryl and he got to the location even before time specified and he was very friendly, and offered more information regarding delivery services, and spoke highly of new management at the local Dominos. It was nice to see someone who was happy to be working and very friendly and looked professional too.

3 /5 Linda Fontenot: First, the food was good. Customer service was undeniably worse I have ever experienced. I arrived at drive thru window. A staff member looked at me and kept working without acknowledging me A second staff member came the back. He looked at me parked at the drive thru window and turned his head. The two carried a conversation between themselves without coming to window or even a wave or nod to me. Every few minutes one of them would look towards the drive window where I remained, waiting for my online order. After about 15 minutes employee number two came and ask what I wanted. I took him I had order a Philly steak sandwich online. He then told me It was coming out the oven. Another 15 minutes went by and a delivery driver (a lady) immediately came to the window and asked if she could help me I told I was waiting for my online order of Philly sandwich. She asked the two guys about it and found out the sandwich was just put in the oven. I told her how long I had been waiting and apologized. Finally, the lady brought my sandwich to the window and apologized again. I worked food services for 50 years. I understand sometimes things can get a little rough. Bit to totally ignore a customer is unacceptable. Even if I had to wait I would have been satisfied with a simple walk to the window, acknowledge me, tell me it would be a little longer than expected. But to purposely ignore me is unacceptable. I will not be visiting Dominos in Ville Platte again.

2 /5 Emily Wilson: This is the only dominos in our area that literally ALWAYS messes up my order. Every.Single.Time. its like they just do not care if its right or if youre inconvenienced by having to wait longer than the app says when its ready. It is never ready and always wrong. Like every time. I always order a Wisconsin 6 cheese pizza with Alfredo sauce and add pepperoni. It never looks like all the different cheeses are on it which is the whole reason I order this pizza - for all the cheeses. Sometimes the added pepperoni is not on it, which was an upcharge for nothing. I wish they would pay closer attention to the online/app order details for customizations. The workers also never really seem like they want to be there or have any pep in their step whatsoever. I feel bad for them but also want what I order. Pizza is a rare splurge for us in this economy so it is frustrating when its not what I was craving and I paid extra to have it how I wanted it only to not get that.