Honest Auto Services - Gretna (LA)

1 /5 Craig Davis: This guy is not Honest, he charge me for work he did not do. I brought my car to another mechanic and paid a fraction of what Honest auto wanted to charge me. He charge my daughter almost $400 to run a test on a transmission and she didnt have a transmission problem. Stay away from this shop.

5 /5 Sonya Atkins: I would give them ten stars!! Their name fits them. I had used them on two occasions! They changed my lightbulbs on both headlights which in their system stated it would take an hour. Their system showed two different prices for each headlight. Came back in about 5 -10 minutes and only charged me for one side and even discounted that side. They are honest people and are quick who will squeeze you in their busy schedule.

1 /5 Allen LeBlanc: Went with check engine light. He put tester on and announced I needed oxygen sensor . Left truck there and he called later saying the bill would be $ 336 to change one sensor. He charged $140 for sensor and $ 195 labor. Seems a bit high as sensors on web run from $49 to $75 and unscrewing the old and screwing in the new is no worse than changing a spark plug. It is under on the exhaust system so he did use his lift. Still feel taken.

1 /5 Andrew Ducote: I went to Dishonest Auto to have a hub bearing replaced on my newer model 4WD Ford F150. As one of the mechanics who appeared to be a teenager was trying to remove the old hub bearing, he snapped off the axle nut. Tam, owner of Dishonest Auto, then calls me to say what happened and tells me I need to pay for a new axle for $300+. I go to the shop and see the damage and ask why he wouldn’t use a penetrant first before attempting to remove the axle nut. He begins yelling and making a scene going on about how nobody tells him how to run a business. It got very hostile and uncomfortable. Unprofessional is a complete understatement of this little man’s behavior. In the end I stood my ground and refused to pay for something his teenage mechanics broke by using improper methods. Save your time, money and peace of mind by not bringing your vehicle here to get worked on.