AT&T Store - Jena (LA)

5 /5 Brittney Brooks: I always have the BEST experience when doing business here. From the amazing customer service to the friendly banter, you will enter a customer and leave feeling like you just made new friends! I cant make this post without giving a shout out to Ms. Dorothea! She is the absolute best and goes above and beyond to assist you with whatever you need. Her honesty and friendliness are the reasons I continue to do business here. If you are on the fence about using or switching to AT&T head to the store in Jena and ask for Ms. Dorothea, I promise you wont be disappointed!

1 /5 Micheal Ainsworth: Terrible service. Got a new phone and the woman added a lot of stuff that i didnt ask for that doubled my bill. Every month I battle ATT to correct my bill. Thanks to the woman just worried about her commission

1 /5 Samantha Bowie: We were blatantly lied to about devices and service - save yourself lots of time & money and AVOID THIS LOCATION.

5 /5 Robert Kendrick: Anahlise was fantastic. Very knowledgeable and helpful!!! She made the experience very pleasant. Also, our interactions with Leah were also quite positive. Great service, indeed.

1 /5 John: I will never go to the location again!! This is the second time. I thought I would give them another chance but not to my surprise it was the same. The service is horrible. This is the second time they say that they can’t do something and I come home and call AT&T and they do it over the phone in less than 10 min. The person on the phone states that the locations have customer service reps that only want to make commission that’s why they say they can’t do it. The young girl that waited on us today was very rude. She looked like she may have been new but coming from a person that works in customer service it was not a good look.