Hibbett - Amite City (LA)

1 /5 Cassie Briggs: I called to check on my order because it was still saying processing on august 8 and I purchased the booksacks on august 6. The lady said they never had the book sacks in stock and she don’t know why the cite let me place the order. She said I just hit the reject button to give you a refund and in 24 hours and I never received a refund.Today August 9 I called and the supervisor Kay W. Said it’s nothing she can do! No refund, no credit, no discount, no rewards or nothing! She stated I would just have to wait until the book packs come which the tracking is saying still processing. Therefore my kids have to go to school with no book sacks until they find out what’s holding my order up! I’m very disappointed I will never order online from you company again!

5 /5 Metoya Camel: Its always a pleasure to come the store in amite all workers always help and take care me they can get my business anytime with my nike 270 and 97 white airmax

1 /5 Ailah Martin: I recently visited Hibbett Sports on Thursday, April 10. While the store itself was clean and well-organized, the overall experience was extremely disappointing due to poor customer service. I initially came to the location earlier in the day at 10:00 AM, which is the posted opening time. Security bars were still up, and the lights were off. It appeared the store was not yet open for business. When I returned later that day, employee Alicia looked completely disheveled, like she had just rolled out of bed and came straight to work. I was not greeted upon entry. The employees were too busy having a side conversation behind the register. When I needed help with a shoe, I had to shout across the store to get someone’s attention. Even then, there was no acknowledgment, just a quick request for my shoe size, followed by the employee bringing the item and returning to her conversation at the register. At checkout, I was not greeted, not asked if I found everything okay, and received zero basic customer service courtesy. Team members Alicia and Taylor were particularly rude and unprofessional. Their attitudes were cold and dismissive. To top it off, I called customer service afterward to report the experience. I was told I would receive a follow-up call or email; neither has happened. This experience left a bad impression, and I will not be returning to this location.

4 /5 John Stiles: The staff was nice. Unfortunately, they didnt have the shoes that stood out to me in my size. Not their fault, of course! It was a brand issue. Everything else about this place is as youd expect from a shoe/clothing store.

5 /5 Shauna Murphy: Stopped here to get a pair of shoes for myself. The sales associates were super helpful. Good experience here and will be back!