Prep Fitness & Performance - Natchitoches (LA)

5 /5 J B: Newly remodeled! Wonderful new equipment! Cardio room and two reformers. Clean, friendly, and great environment! Running group meets 6:30 pm on Thursdays and 8:30 am on Saturdays.

2 /5 Alexus McDonald: You get what you pay for. I signed a 12 month contract last October. The gym is alright, slightly cluttered imo, and most people dont wipe their machines down after use there. When they re-branded to Prep Fitness, I was charged a $50 "annual fee" without being notified as to why (called and they said all members got charged this fee. But why am I paying an annual fee when Im already paying a monthly contract for a year...? And I definitely didnt appreciate a surprise charge). You have to call and cancel your contract even after it "ends" or else it automatically rolls over and they continue to charge you. So...the contract doesnt actually end, but the 12 month agreement is paid, so theres no cancelation fee at that point. But youll still get charged monthly if you dont call their support services and say you want to cancel.

2 /5 Joe Irchirl: Ive had membership over a year its hard to cancel they keep charging you month to month after your original CC info expires.

1 /5 aindrea garland: 0 stars if I could. The worst gym. Do not get a membership with them. I started my membership on June 3rd, 2024 Today is AUGUST 5th, 2024 and I still do not have a key fob that works. I’ve left my name at the location multiple times at the desk and was told “write your name down so he can activate it” NEVER HAPPENED. When I asked why my key hasn’t been active after a few weeks everyone kept giving me the same story of “he’s busy remodeling and does not have access to a computer right now” … Even after multiple trips to the gym to get this resolved and calls to the owner, I spoke to the “owner” today 8-5-24 and informed him that I wanted to cancel due to being charged for a service that I can’t even use and never have use due to their negligence. He said that “it’s not a reason to cancel my membership” and that it was and “easy fix”. Obviously it wasn’t an “easy fix” if I’ve been without a working key fob for this long. So the only way out was to buy out my membership or contact customer service. So, the only option I have now is to cancel my card. Save your money, do not go to this gym the upkeep of the gym was awful, anyways. Thanks :)

1 /5 richard moody: this gym does not let you cancel a membership when you want .i tried to cancel about 3 months after because i have a plan for a relationship & im not in that relationship anymore.. but they told me i had to wait to & pay off a year of expenses first!! afterwards they wanted me to use a customer service line.. which was jus brought in not to long ago! most people know, these things don’t work!! i was working out here for about a year & the equipment was not taken care of, & neither was the mens bathroom or the sauna. the sauna was only open maybe once out the week! i tried to cancel before & the guy who runs it.. plus a girl who works for him told me that i had to have the membership for a certain amount of time to cancel! complete manipulation! i will cancel whenever they stop playing around & i don’t recommend this warm water fountain, barely wants to abide by there own rules gym! the runner only wants to train good lookin women & sit by a computer