What is the phone number Grand Point Grand Casino 📱?
(225) 869-8511
What Clients Are Saying about Grand Point Grand Casino (on GG)
4 /5 Dyan yu. ar. osum: Love the workers there they treat me good I would like to win more nice place
5 /5 Penny Dufrene: Love this place and have had plenty great times there.i feel it’s the only lil casino that I actually won more times at than any other ones.Collect and Connie,Myra, and Amanda the Guard are my Favorite people over there.They are always Nice and really do thier jobs well.
4 /5 Tessa Kinler: Atmosphere is inviting and the business section was kept very tidy and clean. Restrooms were immaculate and the air was nice and crisp. Thx Grand Point Grande for making the outings nice and enjoyable. I rate it 4 stars.
5 /5 Joseph Pembo: Its a good place to play slot machines video poker and the people are very nice always asking if you need something
5 /5 William Smith: Not bad. Just to smoke when a lot of people are there. Need better ventilation.
Kathy Drum: Love this casino!! A ton of new slots, nice selection of food and drink choices. There are two smoking areas located outside of the main floor. One has tables, the other slots. Beyond the smoking areas are decks with seating overlooking the Mississippi River. Awesome!!
Madison Gibson: One of the Worst Hotel Experiences – and My First Review Was Deleted
I usually don’t write long reviews, but this experience deserves one—especially after my first review mysteriously disappeared. My recent stay at this Baton Rouge property was one of the most disappointing hotel stays I’ve ever had, and at over $200 per night, it was absolutely not worth the cost.
We were in town for a bowling event and expected at least a clean, functional hotel. What we got instead was a room that was dirty upon check-in (hair and residue in the toilet), no microwave or fridge, and housekeeping only every 3 days. We had to request towels and essentials ourselves.
When I raised these concerns, the manager, Michelle Tilghman, refused to speak with me directly and sent an employee to offer a $20 credit—which felt insulting given the conditions. But the worst part was the valet service.
Our truck was badly damaged while in valet’s care. The entire rear passenger door was dented. When I reported it, valet manager Georgia Toomer denied any responsibility and claimed the damage could have been from construction workers nearby. To make matters worse, they said there were no security cameras covering the area. Odd, considering there were signs everywhere saying the property is under 24/7 surveillance.
When I asked hotel leadership (Michelle Tilghman and Daniel Hutchinson) for confirmation in writing, they refused. Daniel told me the cameras weren’t working due to construction. The lack of transparency and accountability was incredibly frustrating—especially since the police report indicated the hotel was at fault.
What’s even more troubling: two other guests in our group also had valet issues. One had their car bumped, another had major damage to a rental—and once again, no responsibility taken.
To top it off, the hotel markets itself as having a large, vibrant casino on-site. This is incredibly misleading. The “casino” is a small trailer-like building in the back lot with only a few tables and slot machines, and limited hours. None of this was disclosed at booking.
Between the dirty room, lack of service, valet damage, misleading advertising, and the hotel’s refusal to take responsibility or even communicate properly—it’s clear this property is not being run professionally.
I’m still waiting on a full investigation and appropriate compensation. Until then, I’ll continue to share my experience on every platform possible to warn others. Think twice before booking here.