Avocado’s West Monroe - West Monroe (LA)

1 /5 Teagan Griffin: Never in my life has my family been so disrespected by someone over the phone. We called in an order because we were having trouble with the online app, not queuing our order, and the man who answered the phone was incredibly disrespectful to my mother. He was snappy, impatient, and just rude. We’ve eaten here many times, but never I’ve had this issue. Furthermore, we ordered a fiesta quesadilla with no bell pepper Because my father is allergic to bell pepper. What we got was this. No cheese and nothing but onions and bell pepper. It was completely ridiculous. I don’t know if the store was having a bad day, but I wouldn’t recommend going back if they’re gonna treat you like that.

3 /5 Sri B.: ​I stopped here for lunch based on a recommendation, but it was a bit of a disappointment. While the restaurant has a very nice ambiance and a welcoming feel, the experience fell short on the details. ​The Service: Our server was not attentive and struggled to answer basic questions about which dishes were actually vegetarian. We ultimately needed the manager to step in to sort it out. I’m very grateful for the manager’s help—they were the only reason this wasnt a 1 or 2-star experience. After the initial order, the waitress never returned to check on us, refill drinks, or offer dessert before dropping the check. ​The Food: There are only a handful of vegetarian options available. We had the fajitas and the mushroom quesadilla, which were enjoyable, but the rest of the meal was underwhelming. The chips seemed like the "bulk" variety, and the Avocado-de-Gallo lacked the lime and jalapeño needed for flavor. Additionally, they charge for tiny sample-sized sauces that didnt feel worth the cost. ​Beautiful space, but the service staff needs better menu training and more proactive hospitality.

3 /5 Adam & Lana - The Crains: 3.1 for dinner tonight, disappointed in the taste of the ground beef. Seated right away, restaurant was not busy it was well decorated but could use a thorough clean, especially the floors. Service was pretty good. Chips were not very fresh, salsa good flavor as well as the Chorizo cheese dip (has a good kick to it). Enchiladas supreme were ok, seemed a little cold and the beef had an odd flavor, tasted more like a beef pate or potted meat. Rice and beans were decent along with the guacamole and sour creme salad. Will be back, but not anytime soon.

4 /5 Sirish Mahavadi: Excellent food, very courteous staff and great atmosphere. The food was really good especially the spicy green sauce. We ordered taco salad, veggie quesadillas and cheese enchiladas. The veggie quesadillas were great. Portions are not too big just right amount. The staff was very courteous and willing to help.