Our Moms Restaurant & Bar - Baton Rouge (LA)

2 /5 Ariana F.: I usually love Our Moms onion jam burger specifically. I did not see it on the menu and was told it was recently taken off. I decided to get the Patty Crockett, which also has caramelized onions. I placed a to go order on the phone and picked up my food. When I got home, I saw that there were burnt bits all over the non-carmelized onions on there. Definitely disappointing and different from my past experiences here.

1 /5 LaFonda Hawkins: Worst service ever! I went in to placed a to-go order for a Classic Club with sweet potato fries and coke. After standing at the bar for over 35 minutes another server had to ask if I needed any help. I reached her my receipt and ask if she could check on my order. She repeated it back to me and I corrected her and said that I asked for the classic club and not the chicken club. I waited another 15 minutes just for her to give me the wrong order, the chicken club. I also asked to swap out the coke for a bottle water because it tasted bad and because the lid didn’t fit the cup. The server said that they didn’t have bottled water and that she could give me another lid but it’ll fit the same and that they were working on getting lids that fit. After waiting almost an hour for an order that I placed twice just to get the wrong order I asked for a full refund. The manager went on to tell me that I could get the classic club but they would have to make it on bun because they were out of the bread that’s used to make it. I said no because placing it on a bun won’t make it a club sandwich. Instead of the server who initially took my order tell me this at first it could’ve saved the frustration. I literally waited 50 minutes for something that should’ve taken under 20 minutes to prepare. But yet they try to force something on me that I didn’t want. While waiting on my refund, I looked over in the kitchen and NONE of the cooks wore hair restraints while one prepared food with just one glove. I waited a week after fasting to have something good. That was suppose to have been my treat. I drove over 30 minutes away to have that but was WAY disappointed. I was redund for the food but I didn’t get the $3 tip back that I left the server. He didn’t deserve it because he only took my order and never checked on it. Even after seeing me in the same spot for almost an hour. About 25 minutes after me waiting for my food, another server reached me food that wasn’t mine. Instead of finding out who ordered it she placed it on top of an ice cooler where it stayed up until the time that I left. #PhotoAttached

1 /5 Wesley Jacobs: placed an order for 2 cocktails at 12:45. It’s 1:20 & drinks JUST got brought to the table. 35 minutes with nothing to drink. Coconut mojito doesn’t have the blueberries or pineapple juice. I think they just made a regular mojito. Bloody Mary is good. Fried pickles & mushrooms were room temp. Entrees (burger) were amazing. Told we can’t order the roast beef because it’s still in the Oven. Sat here with no apps for over 20 minutes. Management is oblivious to any of this going on, didn’t check in until after everything transpired.

5 /5 noah b: Gracie was genuinely one of the best bartenders i’ve ever had serve me! She was attentive, friendly and very helpful with the menu. She recommended the boudin egg rolls which were delicious. Their ranch, which they make in house, was delicious. Sadly out of roast beef today but i will be back to try those debris fries and will definitely be requesting Gracie my next visit. 10/10 all around!!

3 /5 LaTosha: The service provided was horrible. Once seated, we sat about 10 minutes before she took our drink order. Then, I had to flag her down to let her know we were ready to order entrees. She never came back to check on us throughout anything. The restaurant wasnt busy she had another table that left while we were there, so I only saw her serving one other table. The only thing I can say was good were the boudin balls. Also ordered the spinach dip wouldnt recommend, it comes with potato chips not tortilla chips, & the appearance of that was not appealing. The other food wasnt worth the time or the drive there. I ordered two appetizers as an entree, she bout 1 out way before the other I sent it back because it looked thrown together but a manager comes out to tell me they should look like that, I still requested fresh fries & a remake. Upon getting the remake, I was still disappointed bc they tasted old. I bite in the fries & was hard & I could see where the cheese looked as if it was put back in the oven. The wings werent any better. Im not sure if they were baked or fried, but I could look at them & see they had been re-cooked. At this point, I was just ready for the ticket because nothing about this experience was pleasing. Would I recommend NO, NO, NO. Updated Review... after my first review I Spoke with owner who took in my concerns & issues & asked me to give them another try. The service that time around was better than my initial visit.