1 /5 Kaitlyn Journet: Owner was very rude. I get my nails done every 2 weeks with gel extensions and every time, no matter what salon I go to, they soak it off and place a new set. When I asked if they provide this service, they replied yes. So upon starting, another lady asked if I wanted a refill and I replied these are gel extensions and I don’t think it’s possible to just refill it. (Bc no one ever has before)
She then told me it is, so I went with it bc maybe they just do it differently?? She shaped my existing nail and one she got to the finger that had completely broken, she grabbed glue and a regular tip used for acrylic. I stopped her at this point and said, “this is gel extensions, that’s what I want.”
She replied saying it was gel extensions. But if you know what gel extensions actually are then you know glue and acrylic tips are not used.
So I replied, “I’ve never had glue used for my gel extensions”
She said, “I don’t care what other people do, this is what I do”
At that point it was enough, so I paid her for the cut down and left. False advertisement and crazy attitude. This use to be one of my favorite places but to act like I don’t know what I’m talking about is crazy.