1 /5 Alma Ramirez: At Crystal Hair Salon, I had the worst experience. I went there to get my hair extensions rise up and also get my hair color, and the stylist was extremely rough with my hair, pulling and brushing it so harshly that it felt fried and damaged by the time I left. Despite claiming to be a licensed hairstylist, she kept asking me how my previous stylist applied my extensions something a professional should already know.
To make matters worse, all ten of my extensions fell out the same day. When I brought it up to her, she had an attitude and offered no explanation or apology. I tried to speak to the manager, but it felt like they were all backing each other up instead of addressing my concerns.
When I finally reached out to the owner, it was clear she wasnāt interested in helping either. She was more focused on defending her staff than resolving the issue. After much back and forth, I finally managed to get half of my refund, but the entire experience was incredibly unprofessional and disappointing. Would not recommend.