1 /5 Charity Morris: If I could give a negative star I would however, this 1 star will do. Ive been there quite a few times before never had a bad experience. However yesterday, the older lady that works in there has no customer service skills or even general hospitality skills. I asked her about a specific nail design for my daughter. I showed her the picture she looks at the phone gives it back and say nothing. Absolutely nothing, another customer even looked at me in disbelief of her actions. Of course being who I am I was polite and just told the man in there that "I assume shes unable to do the design, because shes not saying anything. Have a blessed day." I left and took my daughter to another shop I will NOT support Gorgeous nails ever again. Ive heard things about them being rude I never experienced it though until now. The man was actually polite but , the lady will definitely the reason theyll lose customers. Im big on being polite and courteous. The new nail shop I visited gave my daughter a wonderful experience they were polite and recreated the design she wanted perfectly!