5 /5 Jessica Frederick: Everyone on staff is wonderful. From the moment they answered my phone call I felt welcomed. I need some extensive work done, and I’ve been putting it off due to fear and embarrassment. When I called to make my initial appointment I was a wreck but the person who answered assured me I was in good hands and eased my fear. When I arrived, everyone in the front office was friendly and welcoming. (I wish I remembered names, I’m so sorry that I don’t) The hygienist who prepped me for the doctor could sense my stress, and they made sure I was comfortable - super friendly and understanding. Dr Shoaf came in and assured me that there this was a “no-judgement” zone and that he, with the whole team would help me restore my smile. Victoria (I think, so sorry if I’m getting the name wrong) walked me through the finances. They were so kind and understanding of my needs, because this was going to be a huge purchase for me. They walked me through everything and explained all my options… they were SO nice and welcoming. Eased all my fears. On my second visit, I met a wonderful person who took my X-rays and scans - being sure to care for my sensitivities. I was very uncomfortable, but everyone involved eased my fears and did their best to make the process as comfortable as possible. They gave me a temporary fix for a broken tooth that honestly looked so great. I will have a bunch of procedures coming up to restore everything, but this team has made me feel so at-ease that I have no fear or apprehension. I’m actually very excited to start this process, and that’s coming from someone who’s avoided dental work for over 15 years because I’ve been so scared. Thanks to everyone involved!