Southside Automotive LLC - Jennings (LA)

5 /5 The Disconnect: They handled three separate issues in a single day and charged me a sweet price.

1 /5 Kay Roy: I was told there wouldnt be a charge until his services was performed. When I go to pick up my vehicle he tells me I have to pay $93 before I can get my car. I was told twice there wouldnt be a charge until services was performed. He told me that he ran a current surge machine to see if there was any currents coming from a fuse box. When I go to pick up my car he tells me well his men had to take my whole car apart and I have the charge for that. He charged me what he wanted because I told him that I wouldnt be able to afford his services at $80 an hour for 6 hours of work I told him I would only have enough for 3 hours of work would I be able to leave my car there until I come over the rest. he told me no I had to go to go pick up my car I said okay sir I said is it okay if I go pick it up in the morning he says yes maam not one time was a fee mentioned. I was told there wouldnt be a fee until he told me the charges and the service was performed. No services was performed and he lied about the machine that he put on my car I know if his men took that car apart he would have mentioned that first but the problem was my fan not turning so he would not happen to take apart my car just to see if my fan was turning. He clearly does this a lot considering he was so arrogant when telling me oh well I have a ticket so you have to pay I said sir Im calling the police which I did when the police get there he then says well Im going to charge him for storage for you although I was told to come get my car and I did he clearly was trying to charge me for no services and for storage fees for no reason and its sad. Im on social security and after I pay my bills I have hardly no money left thats why I made sure I asked was their fee and I was reassured they wouldnt be none when I go to pick up my car I have to pay $93 now I have to come up with that money to go pay another mechanic to perform services which he didnt do I do not recommend his services because hes really arrogant hes very vulgar he cursed me out right there at a shop I never raised my tone much less used ugly words to him. Hes not professional and any kind of way and obviously not in control of his own shop considering he tried to put it off on one of his workers saying that he said it wouldnt be a fee even still theres no signs saying that fees will be charged before services.

4 /5 Shaun Feathers: The staff are very informative and generous. I was there getting an inspection completed for my friends truck. Didnt take long after the inspection was completed that I was on my way. Great service.

5 /5 Tirahn: I had an emergency on the side of the road and my ball joint broke on my Tundra. Southside Automotive team were extremely professional and took care of my truck expeditiously. Got me back on the road in a timely manner so I could make it to back to base. I highly recommend if you have any issues to contact their them. Great People, very knowledgeable. I am forever grateful.

1 /5 Dottie Bazet: Overpriced, unfriendly staff, wouldnt even give me a estimate quote or even tell me how much the part would cost. They charged me double the cost to fix the issue.. then told me they would take the part off just so they could charge me for that also..mostly like because I wasnt from the area they decided to take advantage of me..when questioned about the amount he acted like he wasnt sure if it was going to fix the problem, when he said that what the problem was from the word go.. it wasnt going to be the fuse I had that checked out before I got there.. I would never recommend this place. Im telling and showing every truck driver about this shop.. so they dont make the same mistake I did.. the kicker is, it wasnt even roadside assistance I went to him.. they dont even deserve a one star.. it should just be a review.