2 /5 Ebony W: came in for an overlay with a French tip and chose a natural nude color to complement my dark skin tone. From the beginning, I explained that I’ve had issues with nail techs using an unnatural pink shade on my nails, even though it doesn’t match my complexion. Despite this, the technician still used the exact pink color I specifically said I didn’t want. It wasn’t even close to the shade I selected.
While the technician was nice, and the staff was friendly, I felt overcharged. Each tech quoted me a different price for the same service, which felt unprofessional. For a simple French tip overlay (non-gel), I was charged $50 for a refill. Additionally, the overlay didn’t even reach my cuticle bed, so after less than a week, it already looks like I need a new set.
This was my first visit, but unfortunately, it will be my last.