2 /5 N Shuford: Lets start with the good. The location is clean and organized. **The prices seem fair (Ill explain further later). Now thats all for the good for me. I asked for the gel on my nails to be soaked off, not ground off. I didnt even need a manicure, just a simple soak off and gel put back on. She let my nails soak, then ground then down because she didnt have a scraper or file with the right grit. I have naturally hard nails so in order for my nails to be soft, youve got to grind them too much. Anyone that gets gel knows that you soak it off, scrape the residual, and bug your nails. It may be tedious, but I live my natural nails and dont like acrylic. If a salon wants to do acrylic only, dont offer natural services and then ruin my nails. My service doesnt take long but when done well, is worth just as much to me for paying $20 as the person paying $80 for acrylic. $20 is fair for a quick nail polish change only if youre customer is happy. If they are unhappy, it wasnt worth a dime or the time for either party. Before I walked out my nail polish has runs and dimples. To be clear, my nails looked worse going out than they did when I walked in. No, I dont want a response, no I dont want a refund, no I dont want a credit. I want people to give good service.