GIORGIO AUTOMOTIVE - Broussard (LA)

1 /5 Nicole Shelvin: This mechanic shop is not good for nobody to bring any vehicles too. I pay 1500.00 to fix my head I got back and it worst condition did I brought it was killing on me in the middle of high way three weeks drove car the motor lock have a whole year warranty and theyre telling me its not there fault bought back kept4 months doing nothing to it just sitting there so I got tried of them lieing to me about my car so I took dis are the pictures when I was told all new parts was put when they never done anything lawsuit it is

1 /5 Frances Hotard: Mr. Cork and his staff intentionally lied to us about the services they were supposed to be performing on our sons vehicle. We dropped our sons car off 5 months ago, and then called to check on it every two weeks. We were given extremely detailed updates every time we called. Forward progress always appeared to be happening. After a long time of anticipation we began to call more frequently. After several days of calling, with no answer, we finally received a call back. An office worker informed us that the owner was injured and complications caused him to be rushed to the hospital. She also informed us that they were recently evicted from their original building and moved to a new location in a different city. Theyve moved the entire business including our vehicle to the new location. This was rather concerning, so my husband went to the new location to survey the situation only to find that nothing, I mean absolutely nothing besides relocating it, had been done to my sons car. Everything that was told to us, week after week, by Mr.Cork and his staff was a lie. They literally made up stories to tell us, detailed explanations, of services that never happened. Then, my husband sees the owner there working and confronts him with the story we were told about being injured and hospitalized. Mr. Cork explained that he did have an injury, but it had happened some time ago. Mr. Cork didnt know why his office staff told us he was rushed to the hospital for other complications. When my husband asked him why he lied to us over the past 5 months about the car repairs, Mr. Cork would only say, "I wish I could explain that to you." Well, I wish they wouldnt have deceived us in order to buy time. I wish they would have just been honest. I wish my son hadnt been so deflated after we gave him the news. I wish I would have taken the car some place else.

5 /5 Wendy LaComb: Ive been bringing my company vehicles here for going on 10 years. Ive always gotten excellent service and his prices are fair in comparison. They have always gone above and beyond with their service. I have referred many people here, with out complaint. I highly recommend them.

1 /5 Renee Frederick: My 17 year old daughter brought her car here on the advice from O’reilly’s. She was losing power as she was driving. She told them what it was doing and asked them diagnose the problem. They ended up adding oil which was not the problem and cleaning off the battery terminal. Kept the vehicle for an hour and half and charged us $200. They completely took advantage of my 17 year old daughter knowing that she wouldn’t know the difference. They did the work without us telling them to. When I called to dispute the charge, I spoke to the owner and he claimed they did NOT take advantage and they had the lowest labor costs in all of Lafayette. Terrible service and communication and completely takes advantage of the customer. NEVER go here. They will rob you and take advantage of you. So disappointing to see this, especially in the world today.

1 /5 Joshua Ferguson: The exact opposite experience you want at a mechanic. I was quoted $150 for a simple lock repair over the phone. No one ever called me to say when my vehicle would be ready. After calling to find out that the repairs had been finished, they claimed a number of extenuating circumstances that ballooned the price to just under $700. The work was already done without my approval. If I refused to pay they would hold my vehicle and charge lot fees. I cannot recommend enough, stay away from this place. Go literally anywhere else.