Mikes European Auto Service - Lafayette (LA)

1 /5 Greg M: I brought my car to check wiring for a radar detector and to fix some seat wiring. I got it back the first time and nothing was fixed. It was to expensive to start with because instead of charging a shop job rate that is based on the amount of time it takes a professional to fix the problem, he charges you full price to learn, which takes longer. The problem was with the seat and he was taken apart the door which has nothing to do with the code to troubleshoot the problem and then charges for it. I get the car back and nothing is fixed. I still had problems with the seat and the radar wiring. I noticed that when the seat position is adjusted the seat light would shut off. I brought the car back a few days later and he worked on it again. He got the radar to work but not the seat sensor. When the girl upfront called me, she said everything was fixed. When I got in the car the seat light was still on. They charged me full price and didnt warranty any of the previous work. After charging me twice for the same job, the totall was $1600+ At that price I could have had a new radar installed and the seat actually fixed. I still need to bring the car to a dealership to fix the seat problem. Not worth the money. The thing that bothered me the most is charging twice to fix he same problem

1 /5 Kinsey Pourciau: Strongly do NOT recommend this place. I brought my Audi A6 here because the check engine light was on, there was a coolant leak and an oil leak. First of all every day they would push back when it was going to be finished. When I finally went to pick it up, they had ordered multiple other parts that I’m almost positive did not need to be changed without even calling to tell me or ask and added that to the bill. Then about an hour after I left my check engine light came back on all they did was clear the code. When I asked why they did nothing to fix the check engine light issue they claimed that the codes never popped up when I told them the exact codes when I first dropped off the car plus they had to clear it so they obviously saw. I also had to bring it back the next day because they forgot to plug in my front bumper and also didn’t put any oil in the car after “repairing the oil leak” I still have a oil leak so they charged $4700 and literally NOTHING I asked them to fix was fixed.

1 /5 Bunches McGuinty: Second time here: We were called and told the car was ready. Said we would be coming by.... got there at 12:50 and the place was locked up tight. No out to lunch or any other indicator, just a closed sign on the door. OK, its almost 1:00 sure they will be back soon. NOPE. Called the office several times and left several messages. Knocked. Went around back 3x and called out. We waited an HOUR for MacKenzie to show up. Then the tude of this person! My husband politely pointed out weve been waiting over an hour and she says "Im sorry? like, I dont know what you want me to say" I said: it would have been nice if we were told when called you would be closed. then "well I didnt KNOW i had to ask YOUR permission to go to lunch". I left before I went off. The work seems solid, but I am not paying to have this little Catch You Next Tuesday close up for a couple hours whenever she feels like it then act like Im the problem here. I took MY lunch break to get it, what should have been an easy 30 minutes tops took me well over an hour and I got in trouble at my job. The sign on the front clearly says, open from 8:00-5:00, and the closed sign said back at 5:30pm. NOTHING about a 2 hour lunch break. Can anyone recommend a European auto place that doesnt employ young Catch You Next Tuesdays in the front?

5 /5 Paula n Mr. ED: Recently brought home a 97 528i from Europe. Bad idea! Lots of differences from one made for USA....radiator expansion tank not even on the same side, headlight assembly, etc. Anyway, Mikes Euro is not full of BS, as seems to be the case with Beemer dealer. Mechanics are problem solvers, not just R&Rs of parts. VERY reasonable shop rate. Left engine bay the way they found it--clean and put back properly! Mike, Sam & Co. are the ticket. Plan on using them as needed for my go to, and I live 30 miles away.

5 /5 Walter Coffey: Took our Volvo XC90 in for front end and air conditioner repair along with windshield washer pump issues. Received detailed estimate that later proved to be accurate and complete. The work was completed on time and as estimated. I would recommend Mikes to anyone in need of quality service for their import auto. I suspect Mike is not a people person as I never had contact ... could be the reason for some of the negative comments? He is still my choice for auto repair!