1 /5 Kayla Ortiz: I went in for a Gel Manicure, my nail tech proceeded to take off my acrylic from before and ended up cutting my left thumb nail bed with the drill so deep I bleed a lot, I then noticed she had cut my other 3 nails on my left hand but it wasn’t as deep as my thumb. The nail tech ended up putting me with another nail tech. She was more caring and compassionate about what had happened. She proceeded to take off all the acrylic I had left on my nails, she filed them, I didn’t get polish because I didn’t wanna cause an infection or burn my nails. As she took me to the receptionist and explained to her what happened the receptionist still tried to charge me full price for the soak off service. She didn’t even offer a discount for the mishap. I had to ask for the discount and only gave me a $5 off discount.