Rachel Allemand: Ive received excellent care from the periodontist and dental hygienist for many years. My only suggestion is that the office refrain from sending so many reminder texts for upcoming appointments. One or two reminders are great, but 5 text messages become irritating.
Jared Borne: They are 100% out of network for all insurance companies. Told this AFTER THE FACT.
They stated that a procedure was $905 up front and that the insurance would reimburse us the difference. Insurance processed and said we owe them $371. I contacted the insurance company and told them what Dr. Saals office told us months ago, that the insurance would pay us the difference. The insurance said that is incorrect, and that Dr. Saals office would be the one who reimburses us. I then contacted Dr. Saals office at Oral Facial Surgery Center and they stated that since they are out of network for all insurance companies, that we are owed nothing since they dont work with insurance. Their front desk told us different MULTIPLE times. Expect a large bill out of pocket or deal with your issues without help from them.
