5 /5 Jeremy Jackson: I am new to the state, and I had to find a new dentist in the area. I researched quite a bit and made numerous phone calls. Nobody seemed interested in doing business with me in Ruston. But then I found Southern Roots in Monroe and found exactly what I was looking for!
I got there early to my appointment and saw the sign that said they were out to lunch for another 30 minutes, and they still unlocked the door so that I could start filling out my paperwork, I thought that was great.
On the paperwork it asked what I look for in a dentist office and I answered honestly, "Just be friendly and informative." Because it keeps me calm when I have everything explained to me so that I know whats going on.
Well, they provided just that. Carmen was super nice like I had been a patient there for years and went over all the films and problem areas I had and what to expect when the dentist came in to go over everything.
My dentist, Dr Gregory, was just as friendly and talked me through an awesome treatment plan. It was all broken down to me in ways that I could understand, and I didnt feel any pressure to up-spend on expensive procedures that I wasnt comfortable with yet.
Sharon in reception broke down the financials and insurance for me in a way that I could schedule my dental treatment in my time without feeling like I have to get anxiety about any of it.
All in all, everyone was very thorough, the office is very clean, and I was very happy with the choice I made to pick Southern Root Dental so far.