Angelina Bondaruk I had gotten my nails retouched at Madison’s and Crystal did an amazing job!! Though they were very simple, and I just needed a fill and color change, she went through the trouble on reshaping them to compliment my hands more! They look completely different than when I got them done elsewhere beforehand. I’m absolutely OBSESSED with them and will definitely be coming back. She was super kind and sweet and took her time making sure they all looked good! 10/10 recommend.
5 /5
Faith Woodward Edit:
As a regular, I debated on even saying anything, but after the lack of professionalism I witnessed today I will start taking my business elsewhere. In the middle of my manicure, two of the employees started arguing with each other while both were working on clients. I figured it would blow over since its a family-run business and the owner always prides himself on professionalism and quality of work. After nearly 5 full minutes of the two arguing, it escalated even further with yelling, finger pointing, etc. Other employees starting getting involved in the yelling, too. meanwhile, I am essentially trapped there with my nails getting furiously done by the employee, who was raging; I felt her shaking and the pressure she was applying while filing my nails was rough. She tried to remain as professional as she could for someone yelling, but I felt so incredibly uncomfortable. I didnt feel it was my place to ask them to literally wait till no customers were in their store but they didnt have the decency to think about that. By the time my manicure was done (yes, this argument was going on and off for an hour), the two were STILL yelling at one another, even more aggressively. As I said, Ive been loyal to them since august, coming in routinely every 3 weeks, giving them hundreds of my own dollars. All I expect as a customer is good quality nails and a somewhat (???) relaxing experience. After that display I dont think Ill ever go there again, which is sad because Ive loved my manicures the last few times Ive gone. There are just too many salons in Harrisonburg to choose from and Id rather give my money to folks that dont scream at each other in front of customers.
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I used Madison nails for the first time get her dip powder and I am SO pleased. Quickest and best job I ever got! The nail tech did an amazing job shaping my nails and after 2 weeks they havent cracked or chipped, which Ive never experienced. Ill be going back to them as a regular for sure!
Crystal is my go to!
2 /5
Jamie Higgins My son and I went yesterday to get his first manicure. The staff was very attentive, the place was super clean, and the service was impeccable, not to mention, I LOVE the JMU themed purple and gold decor and the owners are huge Dukes fans too (one, even a previous student!) Sue Leigh did my manicure and really took her time and paid attention to detail. Tony did my sons which was a great first time experience for him. We were both extremely happy when leaving. We are from Virginia Beach but anytime we are visiting Harrisonburg, or doing a pick up or drop off at JMU, I will definitely be sure to pay them a visit to get a service done! It is worth it and they even gave my son a student discount!! The location is perfect, right on Port Republic! Thanks you guys!!!
5 /5