5 /5 Rikki Brown: I recently visited Ashford’s Automotive for some brake maintenance and had an outstanding experience with Louis. I initially went in, thinking that my brake pads needed to be changed due to a loud squealing noise. Louis was incredibly transparent and honest, informing me that the brake pads were actually fine and explaining the real cause of the squeal. He provided a simple solution to the issue at no charge.
Additionally, Louis spent a couple of hours diagnosing an internal chirping noise that I had been hearing inside my car while driving for years. Despite spending over $1000 at the dealership for various parts to be replaced, the chirping persisted. Louis managed to identify the source of the sound and made a simple adjustment that fixed it completely.
The level of integrity and dedication to customer satisfaction demonstrated by Louis was remarkable. I highly recommend Ashford Automotive for anyone seeking honest, thorough, and skilled automotive service.
