4 /5 Aumani Phillips: Great results but this will be my last time returning. My 4c hair is always a challenge so I try to only get it straightened once a year for a trim. This year I have a significant amount of heat damage that I havent experienced in the past. I speak Spanish but choose not to when I go here. The employees assumed I didnt, and casually spoke about how thick my hair was and how it was hard work. I didnt take this as much of an insult but I wish it was a conversation with me instead of other coworkers. Everyone there speaks enough English to communicate friendly expressions with customers. Although Im always satisfied with results upon leaving, I wanted the owner to try her hand at my 4c texture but she seems to only do wavy textured hair or hair of family or friends. Every visit, she never touches kinky hair, only mildly curly. I guess its a professional preference. Minus the heat damage and lingering burnt smell, which is always a possibility with every silk presses, the results are great and the place is clean.