Oakwood Nails And Spa - Terrytown (LA)

1 /5 Tiffiany Mills: I called Oakwood Nails and Spa for an appointment and was able to get a spot right away. Upon arrival, I waited about 15 minutes, which wasn’t an issue for me. During my service, I overheard them quoting another client $25 for lashes and $20 for eyebrows—the same services I was receiving. However, when I had called earlier, they told me $40, which I was fine with because I believe in paying for good service. When the technician finished my lashes, one side was noticeably crooked. With lashes, symmetry is important because any imbalance is very obvious. Again, this wasn’t a major issue since I knew how to fix them myself. At checkout, my total came to $60 for the lashes and eyebrow threading. I didn’t have service in the mall to use my card, so I decided to pay in cash. I handed the technician $60, but she kept her hand out as if expecting more. I was actually planning to tip $10 but didn’t have the right change. I started to ask if I could add the tip to my card once I got service, but before I could even finish my sentence, she abruptly started speaking in her language, handed me the receipt aggressively, and said “thanks” in a dismissive tone. Her coworker, who had been listening, just looked me up and down. Given that I recently lost my mother, my patience is thin, and her behavior was extremely rude. Because of this experience, I will not be returning.

1 /5 Ariel Lewis: DO NOT GO HERE! How is this place still open? I asked for a gel overlay. She took out the acrylic set and was about to put acrylic on my nails. I never said anything about acrylics. She also filed my nails SO far down. My nails were at the length I wanted them at. I thought she was only shaping them up. She filed them down so much. After the gel polish was applied, she tried to file them again. I refused. She then tugged at my finger and started to file again. I legit had to put my hand in the way to stop her and move my hand back. The poorest customer service. Incompetent people. Ill never go back. She only charged $25, and honestly I wouldnt have paid a cent more. Horrible. My friend who I was with, didnt have the best experience either.

1 /5 Kayla M: Decided to get my nails done and Ive been here before years agoooo and they were pretty good..... thought about going here again but the first lady who was working my nails made them way too short like way too short it was like whats the point of paying for them and so I told her she said OK I thought she was gonna make them longer. She kept filing them down and then her boss or who I assume was her boss kept hovering over us while she was doing my nails and so I decided to say, can she make them longer and her boss stepped in and decided to rip off the acrylic tips and ripped off the acrylic tip on my thumb which caused my whole nail to rip and as Im trying to see what just happened the lady is pulling my hand back not letting me see what happened and then she proceeds to take a nail tool She just used another customer to try and clip my nail although I did not allow her to because that is unsanitary and disgusting pretty sure the tool was not sanitize. I just walked out