2 /5 Kenneth W: Not very good at all. Terrible communication. Charged me for A/C compressor replacement that I didnt need, but when they found the real problem was actually the control head, there was still no offer to help me out, nor ownership of their initial mistake. Basically paid $1,700 for an oil change and a $200 window regulator replacement. They held the car for a full week (twice). They never once reached out with any information or updates during those 2 separate weeks, and were unable/unwilling to find what is draining my battery. In fact, they told me the battery was bad (It wasnt. The brand new battery that Oreillys gave me as a swap drained the very first night because of the parasitic drain that Quality couldnt find), which ended up causing me to miss even more work. Aside from that, when they replaced the window regulator, they didnt install the anchors that allow the screws under my door handle to fasten to the door frame. My door panel would fall off when I shut the door, so when I brought the car back for them to recheck my same persisting A/C problem, I also asked them to just drive a screw through it anywhere they want so the door panel would stay attached (regardless of cosmetics), but they STILL could not come up with a solution. Im out $1,700, still have no A/C, still have to manually disconnect my battery while working or sleeping, and still have a door panel that comes off when I shut my driver door. Definitely would NOT recommend this place to anyone.
