Melissa Hall My son treated me to a pampering experience at Spa Concepts in Bossier for my 53rd birthday, and I couldn’t have been more pleased! I invited my lovely mother to join me, and from the moment we walked in, we were greeted with warmth, professionalism, and an environment that was both spotlessly clean and incredibly inviting.
The customer service here is truly unmatched. Every staff member went above and beyond to make sure we were comfortable and cared for.
Kelly did my mom’s facial, and she was amazing—so gentle, attentive, and knowledgeable. She took the time to understand my mother’s needs and made her feel relaxed and pampered. Her care and professionalism really stood out.
I had the pleasure of being treated by Lexi for my facial. Let me just say—Lexi is a gem! I don’t typically enjoy facials or massages, but she made the entire process smooth and calming. She was warm, personable, and truly skilled at what she does. I left feeling refreshed and happy I gave it a try!
Then there was Michael, the nail tech—and honestly, Michael was a whole vibe! He was friendly, professional, and took his time to ensure everything was perfect. He gave my mom a beautiful manicure and me a pedicure that left me feeling like royalty. He clearly takes pride in his work and made the experience so fun and relaxing.
This Bossier location is an absolute treasure. I can’t speak for the Shreveport branch, but Bossier deserves an A+ for service, ambiance, and overall experience. We left feeling spoiled, refreshed, and full of gratitude.
Highly recommend, and I’ll absolutely be back!
5 /5
Bec Aye I enjoyed my massage by Jeremy. If you want a really good deep tissue, he is your guy.
I had a very enjoyable and relaxing facial. I think I dozed off to sleep at one point. I wish I remembered her name but she had short hair with red.
Two very professional individuals that I will definitely book with again.
5 /5
Cheryl Harris I just had an amazing experience at the spa today! My wax was done by Kelly, and she was absolutely fantastic. She was professional, kind, and made sure I was comfortable throughout the entire process. She was very thorough and took her time, ensuring that everything was perfect. It’s clear she really knows what she’s doing, and I left feeling smooth and refreshed! Highly recommend her for anyone looking for a great wax – I’ll definitely be back for my next appointment!
5 /5